Westinghouse
Who are we?
Join our 24/7 after-sales service
We offer delivery within a 350km radius
Buy your product online and pick it up the same day
Got a concern or question? Contact our support team directly. Don't wait on the phone.
3 years on parts for residential use, labour included the first year.
Frequently Asked Questions
All our generators are sold open box. They are new and were tested by the GenExpert team during assembly: up to 2 hours may show on the hour meter.
Are they ready to run?
Yes, they are delivered ready to run.
Are they in perfect condition?
They may show minor cosmetic marks, with no effect on how they work or perform.
What warranty?
The Westinghouse manufacturer warranty: 3 years on parts for residential use, with labour included the first year; 1 year parts and labour for commercial or rental use. The battery is covered for 6 months by GenExpert. These warranties are in addition to the legal warranty provided by law.
What if it breaks down?
GenExpert lends you a generator during the repair, with no deposit.
What should I do in the first hours?
For the first 5 hours, do not exceed half of the rated power. First oil change after 25 hours, then every 50 hours.
Can I return it?
Returns follow the store's return policy, fees included.
Where can I read all the conditions?
They are shown before adding to cart. You can also read them at any time with the "See the conditions" link in the banner at the top of the site.
Questions? Call us at 514-880-4363.
Your generator is covered by the Westinghouse manufacturer warranty: 3 years on parts for residential use, with labour included the first year; 1 year parts and labour for commercial or rental use. The battery is covered for 6 months by GenExpert. These warranties are in addition to the legal warranty provided by law.
During the repair:
- GenExpert lends you a generator, with no deposit;
- pickup and delivery can take up to 20 business days. The repair time itself cannot be guaranteed;
- in an emergency, you can pick up the loaner by bringing your generator in.
The manufacturer does not cover damage caused by maintenance that does not follow the manual, or by stale fuel.
Answer: YES! Simply call us and make an appointment for pickup at 514-880-4363
Yes. An open-box generator is new and covered by the Westinghouse manufacturer warranty: 3 years on parts for residential use, with labour included the first year; 1 year parts and labour for commercial or rental use. The battery is covered for 6 months by GenExpert, and these warranties are in addition to the legal warranty.
Answer: Yes! We deliver directly to your home within a 350km radius of our location in Mirabel at 14565 rue Joseph marc Vermette, J7Y1X2
Yes. It is delivered ready to run. It was tested by the GenExpert team during assembly: up to 2 hours may show on the hour meter.
For the first 5 hours, do not exceed half of the rated power. First oil change after 25 hours, then every 50 hours.
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